Here are my thoughts on Graham Hilton Cars in Hitchin based on my experience of buying a car from there. My first point is that the 2 guys who dealt with me were both friendly didn’t want push it on me and let me take my time to decide and they were just very good! It was refreshing to not be pushed in this day and age. Each question has a rating of 5 out of 5 and I also recommend going here

This dealership were fantastic and helpful…as a woman who knows very little about cars especially with a woman who knew absolutely nothing.

The overall service at Graham Hilton Cars was excellent, the communication was particularly good, they kept me informed throughout the process and made everything nice and clear. I’d absolutely recommend them.

Very impressed, a very good experience from start to finish, I would highly recommend this Garage.

Very pleasant experiencePerfect place to buy a car. This is the 3rd car I have brought from here over the years. Very helpful staff, not pushy and happy to help. Able to suit to your budget and made the process of buying a car an easy and pleasant one. Highly recommend.

Fantastic buying experience , excellent communication, no hard sell just quality service from the moment we arrived. Vehicle well presented and all aspects fully explained honestly. Very refreshing to visit a genuine used dealership. Bought the vehicle we went to see and would definitely recommend this company to anyone.l

I have used Graham Hilton Cars many times always a brilliant service, very friendly and will go above and beyond to help you out.

Friendly, helpful staff from start to finish. Cars are exactly as advertised. We felt well looked after and by far the best experience so far when buying a car. Would highly recommend this garage and we will be back in the future to purchase again.

Really professional. Not in the slightest bit pushy. Friendly people and felt very comfortable buying from them. Definitely recommend.

When I first went to Graham Hilton cars, there was no push for a sale, they allowed my partner and myself to browse what we wanted to look for. I explained that I didn’t see what I wanted, told them exactly what I was looking for and was told they had more vehicles coming in on Friday and they’d call me. They did and now I am purchasing my actual dream car. The car is in excellent condition and it hasn’t even been put for sale. The service has been amazing, friendly and very helpful. Would recommend to anyone for a first class buying experience.

I have just purchased a car from Graham Hilton. They had such a great selection of cars. The salesman Daniel was fabulous.!!!! Very helpful but not pushy, something I hate when looking for a car. He offered a fair price on our car on part exchange and secured a finance offer in a matter of minutes. Nothing was too much trouble and I would highly recommend them .

Good people there. Bought e93 BMW convertible and is a lovely car Good to deal with and direct.

The experience I had was very good they didn’t follow me around they let me look on my own. when I found the car I thought was right for me they let me look over it by myself. when I had made the choice I took it for a test run and bought it there and then. good service all round very friendly staff and very helpful. took the car straight away.

Good buying experienceBought a car from Graham Hilton Cars. Friendly, professional service – were able to pickup the car up very quickly after purchase following a full service. The car was very reasonably priced.

Just wanted to say thank you so much for sorting out the red Ford Fiesta for us on Monday.Kathryn absolutely loves it and you more than met our expectations with the car and the the service we received. We will have no hesitation in recommending you to family and friends.

QashqaiVery helpful indeed

Happy customer.I have bought a few cars over the years from dealers.and must say Graham hilton Cars is by the best dealer I have dealt with everything was done quickly with no fuss.there website was good clear and precise I would recommend them to anyone want a new vehicle. I will definatly be using them one very happy customer.

Amazing customer service, would recommend this company, cannot fault at all.

Graham Hilton Cars are fantastic!Staff are extremely helpful and professional.This is the second car I have bought from Graham Hilton Cars- BMW 1 series coupe and I absolutely love it!I go back to the garage every year for a service and MOT.I highly recommend.Thank you,Aimee

Thanks team Hilton! Took my car in with it making some seriously sad noises and all fixed and singing beautifully within two hours. Great service Thx Guys!!

Great service, very quick with responding to requests & also very helpful if you want a swift good quick service then I’ll defiantly recommend them.

After going around some other garages where the customer service was nil, coming to Graham Hilton was a breath of fresh air. Wonderful service and they made the whole process so easy. Absolutely loving the car and would recommend this garage to anyone. Thanks Dave!

We’ve just purchased our second mini bus for the local Scouts from Graham Hilton Cars. The first bus proved fantastic and the new one has exceeded our expectations. Graham and the team did everything they could to locate us a great bus, within budget and ticking all the boxes. Thanks guys.

We purchased our new car last week from Sales guy Dan who was fantastic. nothing was too much trouble, we got a very fair price when we traded our car in. He kept us in the loop every step of the way, we are over the moon with our new family car! 5 star service

We purchased a Vauxhall Adam for my daughters first car in June 201, the service we received was excellent and the people (Dan) were helpful at every stage of the purchase. We chose Graham Hilton Cars as we felt that we were dealing with people we could trust. Good job guys.

Big thumbs up Graham and Dan.very happy with my purchase and the new carpet mats were a nice touch.Prospective purchasers I highly recommend visiting these guys before you commit to buying elsewhere.Nice guys and a pleasure to purchase from.

Purchased vehicle recently and very very pleased with sales team and facilities.Im over the moon with my alfa romeo mito.

Purchased a 2014 Landrover Discovery 4, sold to us by Dan. Fantastic service, very professional. High quality vehicle.

I came to Graham Hilton cars looking for an Audi A1 they didn’t have any in stock but Graham found the exact car I wanted I am so happy with the service and my new car! I would highly recommend this dealer to anyone. Thank you for helping me and making this so easy!

We was very impressed with the high standard of cars to choose from all the staff were very friendly and very helpful in helping us choose our new car we would recommend anyone to use graham Hilton cars we have brought all our cars from there with never any problems

From start to finish the team at Graham Hilton Cars were all highly professional. The main salesman was a consumate professional and a credit to the company, with no pressure in any way to make a decision. I would have absolutely no reservations about commending this dealership to any family or friends.

Very Helpful and efficient. Nice change from the usual dealers. They explained everything clearly and concisely

Excellent service! Would recommend to anyone!Dan was very helpful and made the transaction very smooth! Couldn’t have been more informative!

Fantastic Service! Stafff were incredibly friendly and helpfulParticularly DavidWould highly recommend

Just brought my new Vauxhall corsa nothing but high praise for David and Dan. No hard sales they just let you take your time and guide you through from start to finish. Would highly recommend.

Apart from one very minor communication hiccup this was a very good experience. Helpful staff and a good range of vehicles. Very happy with the car we bought, and the staff did a great job of making sure that all concerns were addressed and all was as it should be.

Hi,I just wanted to say thank you again to the team for dealing with this issue so positively and promptly. The service and support from Graham Hilton cars has been “first class” since we bought the Audi A5 convertible. I would recommend them to anyone.’Thanks again.Kind regards,Justin.

Bought a used car from GHC yesterday. Was impressed by the service given me by David, and this has not been matched by other dealers I’ve had dealings with.

Very friendly and helpful staff from the moment I walked on the forcourt. No pressure at all and I felt comfortable buying a car. Would recommend to friends and family. I also part exchanged my old car so that was really handy, it needed work doing to it but they was more than happy to take it and repair it and sell it at auction. Will be going back when I look for a new car again the future. Thank you David for helping me in the purchase of my new Audi A1.

Friendly great service

Honest Company I purchase a car and at the end they decide to not sell me because a big fault with the car. Refunded my money in Full with no problems. Recommend them because will not sell you duff car that they themselves are not happy with. Many Thanks to Dan

Second car I have got from them in a row very friendly and helpful not pushy at all and get a fair trade in price as well .highly recommended

Looked at many so called car traders sites before coming across Graham Hilton Cars. Refreshing to find a proper car sale garage . With No hard sell, with decent cars with history , I bought a mini for my daughter on 3rd December and would recommend them and will use again. Thanks lee

After several bad experiences with other car traders, it was so refreshing to receive such great customer service from genuine, fair, and pleasant people. Their honest, open approach left us in no doubt that they would always go the extra mile and that this is the place we should buy our car from. Thanks again to Graham and Dan.

Got myself a very good car at a reasonable price, very friendly and helpful service from David and Dan, large stock, check out their website

We would thoroughly recommend Graham Hilton cars as we have both had excellent before and after sales service ……..Ian and Ruth

What a great team. Everyone was really helpful and friendly and offered me a good deal. I had a little hiccup the day after purchasing my new car, but Dan told me to take it straight in and the mechanic sorted it within 20mins – fantastic service.

The service at Graham Hilton Cars was fantastic. Friendly staff made us feel welcome and answered all our questions before we went to the dealership and when we were present. Car was immaculate and we are very happy. Thanks guys!

Purchased a car for a relative who is house bound due to the virus. The car was delivered to their house with the garage putting in writing that they would pick the car up to fix a couple of things, service & MOT it when they are fully open, great service, thank you.

I very recently purchased a car from Graham. Throughout the process, both he and his wife were thoroughly helpful and professional. He honoured every promise made, provided me with a mint car which I hope will see me through many years of reliable motoring and did all this at a highly competitive price. Very happy indeed.

Brilliant service from both The owner and his wife, great communication from start to finish, Emailed and Arranged a viewing and test drive of The vehicle, Quick contactless payment, All paperwork Sorted and just needed signing on arrival, collected vehicle ,all this in one day. Whilst the 2 metre rule was kept at all times. Thank you both! I’m Very happy With my new car !

We purchased a car from Graham in February very pleased with the car unfortunately the alternator had ceased to work after a couple of months Graham couldn’t do enough for us. Due to the lock down it took quit a while to get a replacement. but thanks to him he lent me a car so I could get to work. if anybody wants a car go to graham. he was brilliant. thank again Graham

Service was excellent. We were left to look around the car and didn’t feel any pressure whatsoever. Car came with a full service, 6 mths warranty and a new MOT. Couldn’t recommend this garage more!

Excellent Service, very pleased with the Car I bought, very d

helpful and attentive but without being pushy a great service

I would recommend Graham Hilton Cars. I personally had an excellent experience and very happy with my purchase. The team were very efficient and responded in a timely fashion. There is a wide range of vehicles to suite all tastes and budgets.

Excellent experience brought a lovely car at a good price and the customer care was 5 star thank you

Really positive , friendly , helpful and felt safe

Graham and his wife were great, extremely informative, supportive and efficient. We felt very safe and comfortable buying our new car from them. They have a great selection too!

We had a really good experience when purchasing a used car, the staff were friendly and very helpful, all the new social distancing rules were in place which made the whole experience a safe and friendly environment, we would highly recommend.

Bought a Mercedes Benz c class and I was very pleased with the whole experience, they let us have a look calmly and take our time with the viewing. The whole buying process was very easy, clear and straight forward! They both helped us and were happy to answer any questions we had.

Bought our second car from Graham Hilton today. As before, excellent service, great choice and fabulous value for money! Highly recommended using them to friends and family!

I have purchased a lovely car and at all stages Graham was a great bloke to deal with, it’s a shame a lot of other car dealers are not so smart

Bought today Audi A1 Auto and found them to be very professional. Will definitely recommend to others.

I can’t recommend Graham Hilton Motors enough, last week I brought a lovely Vauxhall Astra SRI from them. Graham and his wife where extremely helpful and nothing was too much trouble. On the day I picked the car up Graham’s wife took care of all the paper work, even arranged the road tax for me. The whole experience was hassle free and at no time did I feel I was just another customer. Would definitely use them again and well done, by the way the car is running beautifully. John.

I definitely recommend Graham Hilton Cars. I have recently purchased a used car from here and the service was brilliant. Graham and his wife were both very friendly, helpful and efficient. The car was ready to drive away the same day and both ensured I had everything I needed to get home safely and (legally), they even offered to help me with obtaining insurance after I had difficulty contacting my own insurance company. All services have been set up to comply with social distancing and hand sanitiser was available onsite so the whole experience felt very safe. Overall, I am very pleased with my purchase and will be recommending this business to my friends and family.

Lovely family run business, easy going staff and well priced cars! Thank you Graham Hilton cars!

Lovely family run business, we bought our first car from here 6 years ago and just purchased another one! Im sure we will be back in the future. Highly recommend.

Graham and his wife are so lovely and friendly any questions I had were answered truthfully. Was a part missing on the car but there was no hesitation grahams wife ordered it straight away. Helped me apply for the finance and tax the car. Lovely little runner very reliable. Very happy customer. Car has plenty of tread depth on them great mileage. Had over half a tank of fuel. Loads of history on the vehicle. Full service and mot done front break disks replaced. Spare key as well. Overall very happy and when I want a new car I will definitely be going back.

Excellent experience the customer service was great lovely car I brought at a good price I 100 % recommend this lovely garage thanks guys

I wanted to sell a car that was in SORN. Graham came out straight away and was very thorough and also quoted a very fair price. I felt comfortable and reassured throughout the process and Graham was happy to visit again, and paid promptly. I would be happy to use his service again.

I have just bought a lovely little Suzuki Alto from Graham and Carl, who were utterly charming and helpful to a silly old woman who knows nothing about cars. However, I was able to educate them about the meaning of the sun is over the yard arm Cheers chaps and heres to a long relationship of you looking after me and Suzy the Suzuki! I can highly recommend this garage and their customer service.

It’s a shame Graham Hilton Cars arent a little closer to me. I have recently purchased a Passat estate from them. Great service, nothing was too much trouble. I collected the car and drove away, there was a slight niggle so I returned, Daniel was straight on the case, a part was immediately ordered, it was fitted whilst I waited and away I went. I would highly recommend these guys. Straight forward decent service.

Thank you so much to you and Graham for sorting my Ford Focus out. The car drives and acts like a brand new vehicle 🙂 It’s way beyond my expectations and i’m very very happy with it ! I’ve put a review up on your facebook page and look forward to clocking up some enjoyable miles. Take care and no doubt we’ll speak soon and i’ll send amnyone in the marketplace your way if i can. Much appreciated this end. – Enjoy your weekend in the meantime. Daren.

I was super excited to find the exact make, model and spec forsale at Graham Hilton Cars. Mazda MX5, Mk3.5 Sports TechPower Retractable Hard Top PRHT, for those who are interestedI picked up my car last Friday. Here’s how the purchase all went.Short summary: All was Brill.Longer detail.I saw the ad just after it was placed, so the garage inspection &service hadn’t yet been done. I chatted with Kyle and then I putdown a fully refundable Holding Deposit. A few days later, Idragged hubby down there in our hire car. Kyle chatted a bitabout the car, then he left me on my own to inspect the vehicle.Kyle, Graham & Hubby proceeded to chat about anything otherthan cars as Hubby doesn’t drive . I checked the general verygood condition and that the the VIN stickers all matched the VINplate & engine compartment stamp. A check of the oil filler capcoolant coolant reservoir tank followed both all ok and the dip stick.OK plus the oil looked new. It had recently had a dealer service. Inoticed that one tyre was close to the legal limit and I mention tokyle that I’d be getting this changed back at home. This was mynoting things for me to attend to, rather than a price negotiationpoint. The reason being that the car was a fair price for it’s ageand condition. Kyle surprised me by saying that they would changethe tyre as part of the inspection! That was pleasingly unexpected.All looked good so I invited hubby to sit in the car. He declined,saying “Whatever makes you happy makes you happy”. Being 6 foot3inches, I think he was contemplating the imminent loss of the comfyhire car!I then left my driving licence with Kyle and did a short test drive onmy own. Lovely car, but a low speed knocking from the retractablehard top roof. a common issue affecting 30% of PRHT Mk3s at somepoint. It was agreed that their mechanic would resolve the knock whiledoing the garage full inspection. We then checked the service history,HPI & V5C. The inspection report would be provided later. Kyle & I feltthat a full service would be duplicating the recent service, so their mechanicwould just do their 75 Point vehicle check. A further deposit was paid andthe collection to follow, some time next week. I requested Kyle to ask themechanic to advise if the car had been undersealed. This was on my listof things to do, in due course.Kyle rang me a few days later. The roof knock was traced to a worn roof pinon the driver side. This was taped up and thus resolved the noise. This is acommon fix Job done! No, not at all. Kyle said that they would replace thepins but that there was a Mazda back order delay of a few weeks. I wasn’texpecting Graham Hilton Cars to do this additional work, but they insisted.I’ll be driving back there in a few weeks for this.My car collection went smoothly. Kyle advised me that the car did not havean underseal. But as a full service wasn’t needed, they’d undersealed thecar instead. So that was really nice of them. Kyle followed me to the carhire drop off site and I drove him back to the garage.Hubby and I had a lasting impression that Graham Hilton Cars, Kyle andGraham are solid people to do business with. We are very happy with thewhole process.If this was an eBay review, I’d write:Excellent product, as described, fast postage, 10 out of 10Thanks Kyle and Graham

Collected my new car yesterday. Red Aygo. Excellent service throughout. Mainly dealt with Dan who explained the whole ‘covid’ procedure of having to purchase via click & collect. Everything was so simple and nothing was too much trouble. Love the car. Will definitely be recommending this company. Thank you!

The smoothest purchase of a car that I have ever had. Would thoroughly recommend Graham Hilton cars.Excellent all round considering the difficult circumstances that we are all in.

I had the most pleasant and trust worthy experience with the team. I felt very reassured and they were true to there word. My car has been a very good purchases and I would recommend to anyone looking for there next set of wheels.

We recently purchased a Mini Clubman and have to say it was a very easy and pleasant process. All the staff from the lady who answered the telephone to all the guys in the office and Graham himself were very helpful, professional and friendly. We never felt pressured into buying even after a test drive. Any queries were dealt with promptly. On handover the car was spotlessly clean and ready to go. We would highly recommend Graham Hilton Cars.

Just purchased a 66 reg Mondeo estate from this company, must say excellent service all round from Kyle & co , will recommend Graham Hilton cars to anyone thinking of buying another car

I purchased a Kia in August 2022 and to be honest it was probably the cheapest car on the forecourt at the time, but it was what I was looking for. The service was very good, and Daniel dealt with all matters in a friendly, helpful and efficient manner. I would like to think that he treated me the same as if I had made a more significant purchase. I would definitely recommend

Popped in to have a look at the cars on lot. Really friendly vibe, great customer service, and most importantly for us (I know diddly about cars) the staff were not at all patronising. Friendly and knowledgeable.

i purchesd a car ,i found the sales team very helpfull ,they sorted the whole process out from start to finish,i would highly recomend them to other car buyers.

A great experience. Even though I could not go to the garage myself, the purchase was easy and the staff friendly. Very pleased with the car – exactly as described.

Drove over 70 miles to come to visit a car in the garage, and was highly impressed with the service I received. Super helpful with my enquiry and set me at ease throughout the process.

These guys were amazing! Not pushy and very helpful! Would 100% reccomend this place to anyone looking for reliable used cars.Would like to say massive thank you for my mini cooper, I absolutely love it!

Superb, trustworthy dealer. Excellent service. Really pleased with the car.

I purchased a lovely little suzuki swift in June of this year. The car is fun to drive and I’m really pleased with it. Daniel was professional, extremely helpful and all the members of staff were very friendly. The after sales service from has been brilliant and I’m a very happy customer. Can highly recommend.

I have to say that I was impressed by this dealership. I had a car in mind, but was in no way pressured into making a purchase. Test drive(s) were easy to arrange – Daniel and Kyle were super helpful. I’d wholeheartedly recommend this dealership based on my experience.

They provided an excellent service with no pushy sales pitch. They did everything they said they would and kept me informed on any remedial work that we agreed to do. Thanks.

Had a fantastic experience buying my new car through Kyle. Highly recommend this dealership.

Brilliant! Honest, open and reliable. Couldn’t want more.

Great experience buying my car here. Kyle and Daniel both very professional and really helped me out when I needed the car a bit sooner than agreed. I am very happy with my purchase and would happily recommend buying a car here.

Excellent range of cars, Kyle was extremely pleasant, and helpful.

Very professional not pushy car sales. Agreed on a few things needed to be done prior to pick up and the work was all done within the time frame. The best dealership I have been to. Would have been great if I had been given a car manual for my MG3, but have already recommended to others.

Just a quick note to express how much we appreciated doing business and with Kyle directly. His approach was professional, knowledgeable and pressure free. Our recent purchase of a Nissan Qashqai ACENTA DIG-T XTRONIC 2018, proved to be an excellent customer experience. Great car, reasonable price, and a willingness to make all the little things right. Thank you again for the great service before, during and after the sale. I cannot recommend your team highly enough.

Well organised, well established company,brilliant

There is always some trepidation when going to a used car salesman, to some extent it’s a reflection from the past and not as applicable these days but definitely no worries with these guys…. Excellent and trustworthy garage.I needed a cheap car as funds were limited and am very pleased with my purchase. There were some scratches and scrapes which were fixed for cosmetic reasons and took a bit longer to do but aside from that all good. Even had a three month warranty and full motThe manner in which they deal with you is very polite and professional and emails and phone calls were always answered . I have no hesitation in highly recommending and will go to again in the future when I need to.

We’ve been dealing with Graham and his team for just over 20 years now. It must be said that we have always received a good deal, great service, and been looked after.In recent times it has been Dan and Kyle who have been the ones looking after us, and we cannot recommend them highly enough.Thanks Guys,Jackie & Derrick

Great experience and vehicle was fully serviced just before pick up

Thank you so much to Kyle and the team, they made my part exchange and purchase such a pleasurable experience, which when buying a car…it really should be! Not salesy or pushy, just really great chaps! Thanks again!

I bought my A1 from Graham Hilton, nothing was too much for them. Dealt with Dan, very good and has loads of time for you. I had a million questions as I’m always weary of buying cars but had no concerns. The car needs its brakes looking at but they’re happy to look at it and sort. Very happy

Thank you to Dan and Kyle for their help in the purchase of the Toyota IQ. Delighted with car, just what we wanted. Very lovely to deal with. Would highly recommend.

Brilliant service. Kyle kept me well informed with the process of purchasing my car. Couldn’t recommend him or the company enough. 10 out of 10.

Very helpful, let us browse and look around no hassle, no pushy sales. Very relaxed. Kept informed on vehicle type I was after, got a call when a couple arrived. Smooth and easy transaction. Car gleaming, ready, and waiting a few days later. Most definitely recommended.

Bought the car on line and was sent full videos of the vehicle prior to purchase. Was given a full walk round of the car on collection to check for anything not seen on the video. Kyle was a great help along the way. The car has developed a small fault since purchase and the GH team are dealing with this for me. I would highly recommend.Like

Best car buying experience!After visiting multiple car dealers, I can honestly say that Stevenage Road Garage was one of the best out there. Daniel was exceptionally helpful, nothing was too much trouble. This resulted in us finding the perfect vehicle to meet our needs, whilst we felt under no obligation to purchase a car. When the time comes we definitely will be visiting again. Special thanks to Daniel for his expertise.

Purchased a Nissan Juke on 14/11/2023, the whole process and service of purchasing the vehicle was excellent, along with the quality and condition of the vehicle, Many thanks to for the first class service.

Very friendly and professional, Dan was great and thorough when explaining all about the car and took his time to help me out. Would recommend using these guys 👍

Excellent choice of good quality cars, at reasonable prices alongside Impeccable service.Easy transaction from start to finish with absolutely no hard selling or flannel.Would certainly recommend.

Customer service 10/10.Thank you

The whole process of buying and part exchanging our car was made very simple by Kyle. We were very happy with the service provided and would recommend

Thank you Kyle for the experience provided! I highly recommend his services.

Just had a wonderful buying experiences , Kyle is super helpful and provide all the help and information for every questions I had. Car is very nice and I would definitely buy car from them in future ! Highly recommended shop .